Shipping & Returns.

Shipping

We deliver within Switzerland and to Liechtenstein. The shipping cost is a flat rate shown to you in the cart and at checkout before the purchase. Shipping is usually handled by Swiss Post.

Delivery time

We usually ship in-stock items within a few working days of receiving payment. In case of delays we inform you by email.

Collection at the atelier

Alternatively, you can collect your order free of charge at our atelier at Rütistrasse 6, 8733 Eschenbach SG. We will notify you as soon as your order is ready. Collection is by arrangement.

Returns and exchange

Unworn, unaltered items in original condition and with the tag can be returned or exchanged within 14 days of receipt. Please contact us before a return at info@olesja.ch.

Excluded from return are individually made or altered pieces as well as items that cannot be taken back for hygiene reasons. You bear the cost of the return, provided there is no defect. In case of a defect, we will find a fair solution together.

Payment

Payment is made securely via Stripe by credit card or TWINT. The goods remain our property until full payment.

Further conditions

Our Terms and our privacy policy apply in addition.